1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences, keep you logged in, and understand how you use the service. Some cookies are essential for the site to function; others help us improve your experience.
HOTEVI also uses localStorage, a browser storage mechanism similar to cookies, for non-sensitive preference data.
2. Cookies We Use
Essential Cookies
These cookies are required for the site to function. They cannot be disabled without breaking core functionality.
| Name | Purpose | Duration | Type |
|---|---|---|---|
hv_session | Maintains your booking session during the reservation process | 30 minutes | HttpOnly, Secure |
lang | Stores your language preference (en, ar, ru, ka) | 1 year | First-party |
Analytics Cookies
These help us understand how visitors use our site so we can improve the experience.
| Provider | Purpose | Details |
|---|---|---|
| Microsoft Clarity | Session recordings and heatmaps to understand user behaviour | Anonymised interaction data; no personal information collected |
| Meta Pixel | Conversion tracking for advertising campaigns | Tracks page views and purchase events |
Preference Storage (localStorage)
These are stored locally in your browser and are never sent to our servers.
| Key | Purpose | Duration |
|---|---|---|
hv_currency | Your selected display currency | Until cleared |
hv_recently_viewed | Hotels you have recently viewed | Until cleared |
hv_wishlist | Hotels saved to your wishlist | Until cleared |
Affiliate Cookies
| Name | Purpose | Duration |
|---|---|---|
hv_ref | Tracks which affiliate partner referred you to HOTEVI | 30 days |
3. How to Control Cookies
You can control and delete cookies through your browser settings. Most browsers allow you to:
- View which cookies are stored on your device
- Delete all or specific cookies
- Block cookies from specific sites or all sites
- Set your browser to notify you when a cookie is set
Please note that blocking essential cookies (such as hv_session) will prevent you from completing a hotel booking on HOTEVI.
To clear localStorage data, use your browser's "Clear site data" or "Clear storage" option in developer tools or privacy settings.
4. Third-Party Cookies
The following third-party services may set cookies when you use HOTEVI:
- Stripe — sets cookies during the payment process for fraud prevention and session management. See Stripe's Privacy Policy.
- Microsoft Clarity — sets cookies for session replay and heatmap analytics. See Clarity's Cookie Information.
- Meta (Facebook) — sets cookies for conversion tracking via the Meta Pixel. See Meta's Privacy Policy.
We do not control third-party cookies. Please refer to each provider's privacy policy for details on their data practices.
5. Updates to This Policy
We may update this Cookie Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of HOTEVI after any changes constitutes your acceptance of the updated policy.
6. Contact
For questions about our use of cookies or this policy:
1209 Mountain Road Place Northeast, Albuquerque, NM 87110, United States
Email: info@hotevi.com